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AURORA is one of the most creative and experienced WhatsApp Chatbot development companies in India.
"We are Experts in Customized Chatbot Service! AURORA delivers tailored chatbot support across all industries, ensuring seamless and instant responses for every user. Elevate resolution speed and efficiency for your business with AUROR,, enabling swift and consistent communication with every guest."
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AURORA offers your business a competitive edge through innovative chatbot solutions. Our conversational chatbots provide invaluable insights into customer behavior while our Virtual Assistant enhances engagement, enriching the overall customer experience. With seamless customer journeys facilitated by timely notifications and broadcasts, coupled with instant or scheduled responses, AURORA ensures your business remains at the forefront of customer service excellence, consistently outpacing the competition.
We are Experts in Customized Chatbot Service! AURORA delivers tailored chatbot support across all industries, ensuring seamless and instant responses for every user.
Meet Customer Expectations with Personalized Automated Chats on WhatsApp. Streamline customer interactions on WhatsApp through automation, ensuring timely and tailored responses to inquiries and concerns.
"Double Your Conversions with WhatsApp! Boost Revenue through WhatsApp E-commerce - Offering Personalized Shopping and Effortless Retargeting."
"Enhance Your Customer Service with WhatsApp Business API! Seamlessly Integrate Helpdesk, Ticketing, and CRM Solutions for Effortless Support. Maximize WhatsApp for Customer Service, Support, and CRM with Business API.
AURORA offers tailored solutions to match learners with suitable courses and streamline online submissions. With its WhatsApp chatbot, AURORA automates admissions and attendance, providing a comprehensive platform for educational institutions. From personalized learning experiences to efficient administrative processes, AURORA ensures continuity and efficiency in education delivery.
WhatsApp chatbots are transforming healthcare by providing users with convenient access to a variety of health resources, including diets, exercises, and practices. By reducing reliance on doctor availability, these chatbots empower individuals to proactively manage their health and well-being. Additionally, they offer personalized meditations and timely medication reminders, serving as virtual nurses and benefiting healthcare professionals, patients, and their families by enhancing health management and promoting overall well-being.
AURORA revolutionizes recruitment by streamlining onboarding, automating tasks, and engaging potential candidates efficiently. With 24/7 remote support, it fosters a stress-free work environment, enabling flexible remote work. Additionally, WhatsApp chatbots redefine office management, ensuring seamless communication and support across tasks, enhancing overall efficiency.
WhatsApp chatbots are highly adaptable to various business needs, especially in the automobile industry. AURORA's chatbots provide comprehensive customer support, addressing queries ranging from new vehicle purchases to service scheduling and spare parts inquiries. By guiding customers through brand inquiries and purchase processes, these chatbots enhance the overall customer experience, leading to improved satisfaction and increased conversion leads in the automotive sector.
A real estate chatbot proves invaluable in saving time and resources, assisting in building a sales funnel and converting leads into customers. Utilizing WhatsApp, the chatbot arranges visits to properties and connects clients with real estate agents, making the process user-specific and engaging. With AURORA WhatsApp chatbot, streamline your land buying or selling process for maximum effectiveness.
WhatsApp chatbots in hospitality and travel elevate customer experiences by aiding hotels in time management, guest services, and cost reduction. They excel in efficiency and cost-effectiveness compared to human counterparts, offering multilingual communication to enhance guest satisfaction and streamline travel experiences.
WhatsApp chatbots streamline insurance claims management, enabling customers to handle their claims quickly and efficiently. They automate routine tasks and provide a seamless communication experience across multiple messaging platforms. Additionally, these chatbots integrate with backend systems to create claim tickets and expedite the claims processing workflow.
In today's rapidly expanding e-commerce market, maintaining uninterrupted service is crucial. With increasing user demand, it's essential to cater to buyers' needs seamlessly. AURORA, our WhatsApp chatbot, amplifies customer-centric practices, ensuring a customer-driven approach to online shopping.
WhatsApp chatbots are gaining widespread popularity globally, catering to diverse generations. In retail, they are pivotal in elevating customer experience through personalized and efficient service. AURORA's advanced features enhance these interactions, offering seamless assistance to customers.
The WhatsApp API is a solution for medium and large businesses to introduce WhatsApp into their customer support tech stack. It enables them to connect with their customers at scale to share information, answer questions, address concerns/complaints, and even send auto-notifications and alerts. The WhatsApp API is not an app, and there is no front-end interface.
Yes, there is a WhatsApp API. It’s specially designed for small and medium businesses that want to take advantage of WhatsApp’s popularity to improve their sales and boost their customer support. With this API, companies can easily introduce WhatsApp into their tech stack. Then they can provide the best possible customer care in multiple ways. They can participate in multichannel/multiparty interactions; create automated chatbots; deliver notifications, alerts and updates; integrate WhatsApp with their CRM; and more. Since WhatsApp is popular all over the world, brands can leverage this API to talk to customers, no matter their location.
Unlike the WhatsApp for Business app, the WhatsApp Business API is not free. The price depends on the WhatsApp Partner – also known as a Business Solution Provider (BSP) – that will set up the API for the business. BSPs pay WhatsApp to connect to the API and then provide the service to their customers, i.e., small/medium businesses. Every BSP sets their own price.
Business users cannot simply download the WhatsApp API. To get the API for their small or medium business, they need to go through a BSP like AURORA. Another option is to work directly with Facebook for Business by filling out the form here with relevant information about the business. However, this method will take longer as Facebook and WhatsApp review each application individually. It’s faster to go through a BSP because these firms are already vetted by Facebook.
It takes around 2-3 weeks for the WhatsApp Business API to start functioning but it can vary depending on the use cases and API integrations opted.
The following analytics are provided for WhatsApp Business API:
Message Delivery Reports: Information when the message was delivered to WhatsApp.
Message Seen Reports: Information when the message was read in the WhatsApp Application.
Number of Users: Total number of users actively using the chatbot.
Total Messages: Total number of messages received.
Average Session Time: Interaction time of the user with the chatbot
Custom Analytics: If your enterprise needs custom analytics, Yellow.ai can provide a custom analytics dashboard.
You can send and receive text messages, audio content, URL, location information, images, videos, stickers as well as any document in any format. You can even send and receive emoticons.
WhatsApp chatbots allow businesses to communicate instantly with customers, providing timely messages, notifications, and updates. They can also handle tasks like sharing product information, managing groups, and even processing sales without human intervention.
